Privacy Policy
1. Information We Collect
1.1 Personal Information
- Full name
- Contact information (email address, phone number)
- Nationality
- Personal identification documents (passport or ID card number) as required by Croatian maritime law
- Payment information
- Emergency contact details
1.2 Booking Information
- Dates and duration of service
- Type of service requested
- Number of passengers
- Special requirements or preferences
2. How We Use Your Information
We use your personal information to:
- Process your booking and payments
- Comply with Croatian maritime regulations and reporting requirements
- Provide our boating services
- Contact you regarding your booking
- Send safety instructions and important updates
- Handle emergency situations
- Improve our services
- Send promotional offers (with your consent)
3. Data Storage and Protection
We store your data securely in compliance with the General Data Protection Regulation (GDPR) and Croatian data protection laws. Your data is:
- Stored securely within the European Economic Area
- Accessed only by authorized personnel
- Retained only for as long as necessary or as required by law
- Protected using appropriate technical and organizational measures
4. Your Rights
Under Croatian and EU law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- File a complaint with the Croatian Personal Data Protection Agency
Last updated: March 23, 2025